Archive for April 29, 2008

How You Can Provide Service Excellence From The Heart

April 29, 2008

Whenever we are interacting with others, we are often providing a certain service of some kind. Be it some information, a help with opening the door or even a smile when acknowledging others. The basis of these comes from the heart. To truly give a delight experience to the people we come into contact with, we must first begin from our heart.

Take the following steps:

1. Commit to service excellence.

2. Discover what the other party needs from you.

3. Attend to it with a sincere smile.

4. Focus on the other party’s well-being first.

5. Delight in yourself having made a better day for others.

6. Acknowledge that quality service is worth inculcating.

7. Repeat this cycle regularly until it becomes a second nature.

It’s truly a joy to have made that simple difference in other’s life, at least for that moment. You can truly take pride and be assured that you are that positive element of influence.

By doing this, you would have taken another step towards Excelling Beyond Excellence!