Archive for April 2008

How You Can Prepare And Excel In Your Interview?

April 10, 2008

Yesterday I completed the 2nd day of the “Sayang Kerja, Sayang Keluarga” (SK2) (Love Your Work, Love Your Family). I loved the way the participants showed their enthusiasm as they shared various learning points. They were motivated and took note of what would make a difference for their lives.

Here are some of the ways you can prepare effectively and excellently for your interview:

1. Build a substantial job bank first.

2. Research and study the company you are interviewing in and the job you are applying for.

3. Be confident before you step into the interviewing room.

4. Expect uncommon questions and queries that seemed irrelevant.

5. Smile.

6. Arrive earlier to get a feel of the place and be accustomed to its setting.

7. Develop a firm and warm handshake.

The 7 Top Qualities You Must Have To Be A Visionary Leader

April 8, 2008

It was an extremely fun and educational session over at the course today. I was glad that the participants took an active role and exhibited personal responsibilities when it came to their leadership skills.

This 2-day course “Leadership Skills” was specially designed for Division 1 Leaders. In the midst of it, we also explored and discussed the elements of becoming a visionary leader.

And here are the top qualities for being a leader with vision:

1. A visionary Leader is first a Self Leader.

2. A visionary Leader pushes beyond the boundary.

3. A visionary leader understands it’s about the people’s heart that matter before they will buy the vision.

4. A visionary leader sees beyond the short term and unto the future.

5. A visionary leader is inspired by the greater goals and inspires others with these goals.

6. A visionary leader is views obstacles as challenges and stepping stones to the grander achievement.

7. A visionary leader takes conscientious actions with his team to fulfill the overall vision.

Why You Should Get Enough Sleep And What Happens If You Don’t

April 7, 2008

In one of the project that focused on researching the topic, John Soh presented his speech on sleep deprivation. It was laden with interesting facts and effects of sleep, or the lack of it. His presentation impressed the audience with his dry humor and tongue-in-cheek suspense inducing comments.

It’ll be interesting to share with you his research and you can read on further details following the links of the source.

The sleep deficit problem

More and more people are deprived of proper and adequate sleep.

About 30 percent of Australians will experience sleep disorders during their lives, from insomnia to sleep apnoea.

Nearly 75% of American adults are experiencing some form of sleeping problem at least several nights a week.

Asia, or even Singapore is not spared as well. Many sleep clinics have been appearing in the country to treat the increasing number of sleepless people. The sleep clinic in SGH opened in Jan 2002, where it only had 37 patients. But in September the same year, the number rose to 180!

While exercise and movement are essential for stimulating circulation and the elimination of toxins, rest and sleep provide an opportunity for the body to cleanse, repair, and rejuvenate on a deep cellular level.

Effects of sleep deprivation

Mental effects

· Any amount of sleep deprivation will diminish mental performance:

People who suffer from sleep deprivation are experience reduced concentration. You are more likely to make mistakes and have a slower reaction time.

“one complete night of sleep deprivation is as impairing in simulated driving tests as a legally intoxicating blood alcohol level”

– Dr Mark Mahowald, professor of neurology, university of Minnesota medical school

For example, in a prospective, randomized study looking at the effects of sleep deprivation in residency training, interns working a “traditional schedule” made 36% more serious medical errors compared with interns under an “intervention schedule” that included more sleep. Another study demonstrated that traditional-schedule interns had more than twice the rate of attentional failures when compared with the intervention-schedule interns (Langdrigan, Lockley, New England Journal of Medicine)

Health problems

· Increased risk of health problems such as diabetes, high blood pressure and cardiovascular disease

· Causes us to grow old faster and develop age-related illnesses

“metabolic and endocrine changes resulting from a significant sleep debt mimic many of the hallmarks of aging. We suspect that chronic sleep loss may not only hasten the onset but could also increase the severity of age-related ailments such as diabetes, hypertension, obesity, and memory loss”

– Dr Eve Van Cauter, professor of medicine at the University of Chicago
(American Diabetes Association General Meeting, 2001)

Benefits of having adequate sleep

What is adequate? For adults, 7-9 hrs

· Health benefits

Much of the body’s healing work takes place while you sleep. Without the need to attend to all of the functions of daily life, your immune system and organs of detoxification can focus attention on cleansing and restoration. This is the time when your body does major housecleaning, taking care of wastes that have accumulated during the day and repairing cellular damage.


Lower blood pressure

Reduce risk of cardiovascular problems and other serious diseases

Look and feel better and more radiant

Lose weight with less effort

Much research has been done => all point to the same conclusion
Sleep more to improve health!

· Mental benefits

Evidence for a beneficial role of sleep in cognition is rapidly emerging in the cognitive and neuroscience literature. These studies isolate sleep’s benefit by comparing a sleep period with a non-sleep-deprived wake period. The paradigm is as simple as it is insightful: control participants train on a cognitive task in the morning and are tested 12 hours later; they are compared with a group that trains at night, sleeps, and is tested 12 hours later.

There are two groups of participants: the wake-control group and the sleep-experimental group. The wake-control participants engage in a motor-learning task at 10 am, where they practice a particular set of sequences on a keyboard. The last few trials of the training session are taken as a marker of their best performance (speed and accuracy). Next, they are tested on the same task at 10 pm (12 hours later). The sleep-experimental participants learn the task at 10 pm, sleep overnight, and are tested at 10 am on the following morning. The sleep group shows significantly greater improvement in performance, from training to testing, when compared with the wake controls. This experimental paradigm has been successfully employed to show the benefit of sleep for several forms of neural processing, including insight formation, novel-language perception, visual discrimination, and motor skills.

The loss of benefits due to the lack of sleep includes missing sleep-dependent cognitive processing such as memory consolidation and insight formation.

A Proven Formula To Excel In Your Life And Career

April 6, 2008

I was invited yesterday to give a talk on The Life of A Public Speaker and Trainer. Over at the session, I shared various incidences and encounters that I had as I conducted my trainings. They ranged from how I got into this industry 18 years, the challenges of the profession to the rewards of being a speaker and the possible future of the training industry.

At the same time, I also added onto the session a simple formula that can help the participants to excel and strive in both their lives and their career.

Here is the DEEEPP formula:

Desire – The desire to do what you want.

Experience – Gain more and more experience in the career and life choices

Experiment – Be willing to test out new methods and better ways to do things.

Excellence – You must truly want to pursue excellence in whatever you do.

Persistence – No matter what setback, you have to strive to carry on.

Passion- passion will keep you on your path and provide you with the true satisfaction in your life and choices you make.

I invite you to also apply the DEEEPP formula to whatever you choose to do in your life. It’s proven with many successful examples in history, and with my participants and me. May you always Excel Beyond Excellence!

10 Things You Need To Do For Negotiation and Sales Tactics To Work Powerfully

April 5, 2008

Yesterday was the conclusion of the 2-part “Effective Negotiation Skills” training that was first conducted on last Saturday. During the training, we also discussed on the examples and applications of the various tactics covered.

Adding on for effectiveness, here are the things you will need to do so that the tactics you employ will work powerfully.

1. You need to know and read your customers well, beyond surface level where possible.

2. You need to discover what makes them tick or what can influence them positively. The better you can understand the trigger factors in your customers, the easier you will be able to get your point across.

3. You need to be comfortable with using that particular tactics. Personal ethics and moral factor must be addressed first.

4. You need to understand and accept the risks involved. If you find certain tactics and the consequences too risky, don’t use that tactic. Use the one that you truly can accept

5. You need to be confident with yourself in order for the tactics to be effective.

6. You need to adopt it to your style, your personality and mostly importantly, your heart. Tactics are mostly conceptual and empirical when discussed. However your personality, sales and negotiation style will affect the way it is being carried out. Your heart also becomes a crucial element of applying them smoothly.

7. You need to know when to stop applying that tactic or switch to other tactics. Tactics are meant to be flexible and relative to the individual situations. It is your ability to read the flow and changing themes during negotiation that puts you ahead of others.

8. You need to reflect on its effectiveness and seek improvement on it.

9. You need to practice ahead before you apply it in actual situation. Some tactics have to be carried out in demonstrations while others can be rehearsed in your head.

10. You need to truly like the work you do and can also have the customers’ interests in mind. The more you are able to put in your heart and soul into your work, the better your work turns out to be. When you include the interests and welfare of your customers’ into your consideration, you will touch and connect with the customers much better and faster.

It takes time to use negotiation and sales tactics with flair. However, this will only mean that through perseverance, you will get better.

Best wishes and may you Excel Beyond Excellence!

What You Must Pay Attention To For Greater Negotiation And Sales Advantage

April 3, 2008

It’s always an advantage possessing the ability to negotiate well. You get to become more productive and more enriched, in various ways. Today, I had finished conducting training for the staffs of an established company that deals with automotive and industrial products. This two-day “Effective Negotiation Skills” course is customized to help the participants become more apt in their scope of sales and negotiation work.

During your negotiation, you want to pay attention to these following factors to gain a further advantage:

1. The setting and atmosphere of the negotiation venue. This will indirectly affect the mood of both parties.

2. The energy and stance of your negotiating counterparts.

3. The strength and weakness of your own team.

4. The flow and changing directions of the negotiation process.

5. The dynamism and language used by both parties.

6. The timing to adjourn or to close.

7. The extend of the other team’s commitment level to follow through.

7 Essential Pointers For The New Speaker

April 2, 2008

Just a few days ago I was coaching a junior Public Speaking Club. Within the meeting, everyone had to have a chance at presenting table topics. I got to witness a number of new speakers who, with a fervent desire, attempt to improve themselves as competent speakers.

Here are some of the essential and useful points that the new speaker can take note:

1. The audience is there to hear your best. So give your best.

2. Keep your key speech focus in mind.

3. You are speaking for the audience and with them.

4. Eye contact is always important and useful to relate with your audience.

5. Relax yourself before you speak. Cool off those nervous energy.

6. Avoid over memorizing your speech. “Go with the flow” but bring them back to what you really want to say.

7. Have fun!

7 Critical Sales Keys To Further Improve Your Sales Results Massively

April 1, 2008

Throughout these two days of trainings on “Dynamic Selling That Shows Results”, I’ve full confidence that the participants can go forth to handle the sales situations and produce improved revenues. They’ve participated actively and displayed improved learning abilities in selling.

Some of the Sales Keys that can further improve your sales results to a massive level include:

1. The Key of Trust. The customers have to trust the seller before they will part with their hard-earned big money. (At least not a sane one.)

2. The Key of the Follow-Up. Sometimes, it’s in the follow up that you gain better sales. Never ignore your present customers and prospective ones.

3. The Key of Persuasive Sales Language. Once you can understand and apply the power of persuasive sales language, you can easilly influence your customers to buy with exponential results. Watch your words!

4. The Key of Wants and Desire. Customers mostly want to buy, but they do not want know they are sold. (A paradox indeed.)

5. The Key of the Preferences and Personality. Understanding your customers’ preferences allow you to better customize your sales presentation.

6. The Key of Mastering Multiples and Flexibility. There are multiple ways of selling at multiple timing to multiple people. Master more than one ways will open up your market and target tremendously.

7. The Key of Signals. Pay attention to the closing signals of your customers. They will drop hints and signs of when is the appropriate time to close, buy and pay.

Here’s to your sales success and always keep Excelling Beyond Excellence!