The 5 Essential Abilities You Must Have To Manage Negativity In Your Interactions and Relationships

Today was the first day of the Befrienders’ Course. We’ve covered the key essentials and the know-how of being a Befriender. On the next Sunday, I will be conducting the second day of this training where I will show them how to interact well with their clients, creating positive outcomes for themselves and others.

The overall purpose of this course is to equip these Befrienders with the essential skills to better relate with their assigned families. These families have multiple issues and are in lesser privileged situations. It’s becomes imperative that the Befrienders are oriented to cater to the differing demands of these families.

Hence here are the abilities you must have to better manage the negative situations.

1. Have powerful mental states to remain assertive and influential

2. Use optimism to handle pessimism artfully.

3. Create humor to connect and draw people closer.

4. Display appreciation and acknowledgement of who they are.

5. Be resourceful to provide aid when needed.

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