Archive for the ‘Learning and Education’ category

How Neuro-Linguistic Programming Helps You To Manage Your Human Resource Matters At The Workplace

September 27, 2008

I was invited to give a talk to a number of human resource mangers and leaders from various companies yesterday. The talk entitled, “Neuro-Linguistic Programming (NLP) Skills” enabled me to introduce to them the origin of NLP as well as sharing with them the various concepts and techniques that will empower them to become better HR managers.

The participants were highly interactive, fun-loving and made further enquires about this practical technology of human excellence. I was glad to provide the information which can direct them to what they are looking for. And their commitment to their jobs in implementing effective HR policies for their staffs earned my respect and salutation.

Similarly, when you apply the understanding of NLP technology and concepts unto your human resource matters and issues, you will discover that NLP:

1. Gives you specific strategies to build rapport and deepen relationships with the staffs at work, influencing them faster than before.

2. Guides you to better avoid, deflect and handle conflicts and tough situations arising from work.

3. Provides you the practical tools and relevant technology to better formulate human resource policies. It also takes you into effective implementation strategies that let your staff ‘buy-in’ to these policies or directives.

In short, NLP enables you to Excel Beyond Excellence!


Now, Who’s Your Mentor? Exploring The Beauty Of Mentoring

September 25, 2008

Having been a Mentor to various individuals and certain organizations for years, I derived even greater insights than before on the essence of effective mentoring. This improvement concept does bring with it a myriad of benefits, and they are all beautiful benefits:

For the Mentee,

1. Mentoring shaves of years of unnecessary mistakes in the process, shortening the learning curve.

2. Mentoring brings to him the ‘insider’ and “behind the scene’ look at how the organizations and industry is like, really like.

3. Mentoring allows him to be specific in reducing his actual weaknesses and extending his strengths, giving him a more powerful advantage in whatever industry he is in.

For the Mentor,

4. Mentoring allows him to practice his leadership and coaching skills beyond where he is now.

5. Mentoring lets him play out and experiment different concepts of subjects that he already knew.

6. Mentoring brings to him a sense of satisfaction knowing that he has played a significant role in grooming and changing someone’s life for the better.

For the Organization,

7. Mentoring provides it a possible leadership and managerial succession plan and evolving line of command.

8. Mentoring allows the organization to discover hidden talents within the organization, with likelihood of greater loyalty from the individual.

9. Mentoring saves the organization money in retraining and orientating a total outsider and reduced wastage of resources.

Most of all,

10. Mentoring allows everybody to Excel Beyond Excellence!

7 Things Every Trainer Must Help Their Participants To Do (If You Don’t, They Won’t Learn Well…)

July 5, 2008

Yesterday was the conclusion of the extremely intensive 5 day “Train-the Trainer” workshop at the major government institution. Over these numbers of days, my participants and I have gotten to know each other better.

In addition, I could truly see their commitment to become excellent trainers and make a change in their own lives. I could feel the surging of emotions as we bade farewell to each other.

And I truly wish them, every single one of them, the very best for whatever is to come for their future. Better lives can be created; lives can be changed, with faith, commitment and passion.

On my way back, I did some reflection. I dawned upon what I’ve always been sharing with these participant-trainers over the last few days. And that is: People can indeed learn, if we can help our participants skillfully and artfully. Trainers can truly make things happen to get others to learn well.

Hence, here are the things every trainer must help their participants to do:

1. Help to get them to take personal responsibility for their own learning.

2. Help establish meaning and sense in the training topics.

3. Help them to open up and share their opinions.

4. Help to bridge the concepts and theories with real life applications.

5. Help them to be more involved and participate in the activities.

6. Help them enjoy the training.

7. Help them help themselves.

It is also through training that people improve and lives get changed. Therefore, our consistent effort must be there to keep helping participants to achieve the abovementioned areas.

In this way, the quality of your training will Excel Beyond Excellence!

How To Overcome Your Participants’ Learning Resistance In Your Training?

July 3, 2008

Over these few days I’ve been traveling to and fro a major government institution. This is because I have been conducting a 5 day “Train-the-Trainer” course for the organization’s people. The training is specifically designed to help the current trainers of the organizations to acquire even more advanced training skills and competency in capability transference. Today was training Day 4 out of the 5 days.

While we have discussed and worked on many different aspects of trainings, one major topic today stood out: Learning Resistance.

If you have been conducting training, you will realize that from time to time there will be some participants who display resistance to learning. They tend to cast doubts on your sharing, suggestions and strategies. They question your methodologies and disbelief your ways of application. And you just get the feeling that they are “not getting it”

Hence, here are some steps you can overcome the learning resistance in your participants:

1. Have awareness of the learning resistance in the different topics you teach.

2. Be sensitive in your mannerism of speech and delivery to such resistance.

3. Acknowledge to the particular person that his resistance and doubts are valid.

4. Make the resistance appear normal to have rather than a sore thumb. “Normalize” it.

5. Give the solution and answer the issue directly. Address that resistance and suggest how to reduce or eliminate it.

6. Provide the assurance that you, as his trainer, will be there to support him and answer his doubt in the course of his application of your solution.

7. Get an open commitment. Ensure that his mind is somewhat open enough to give it a go and is committed to make it work overall.

When you artfully apply these suggested steps, you will be more equipped to handle and overcome the resistance that appears in your lessons.

Practice until they become a natural flow and an instinctive reaction to your participants. Your training will thus be even more poised to Excel Beyond Excellence!

A Proven Formula To Excel In Your Life And Career

April 6, 2008

I was invited yesterday to give a talk on The Life of A Public Speaker and Trainer. Over at the session, I shared various incidences and encounters that I had as I conducted my trainings. They ranged from how I got into this industry 18 years, the challenges of the profession to the rewards of being a speaker and the possible future of the training industry.

At the same time, I also added onto the session a simple formula that can help the participants to excel and strive in both their lives and their career.

Here is the DEEEPP formula:

Desire – The desire to do what you want.

Experience – Gain more and more experience in the career and life choices

Experiment – Be willing to test out new methods and better ways to do things.

Excellence – You must truly want to pursue excellence in whatever you do.

Persistence – No matter what setback, you have to strive to carry on.

Passion- passion will keep you on your path and provide you with the true satisfaction in your life and choices you make.

I invite you to also apply the DEEEPP formula to whatever you choose to do in your life. It’s proven with many successful examples in history, and with my participants and me. May you always Excel Beyond Excellence!

How To Apply Your Learning Into Your Communication And Presentation

February 2, 2008

I was coaching a junior Public Speaking group today; it was full of discussions and evaluations. I especially highlighted the need to learn how to communicate. In addition, as the participants are still studying, it is also useful to help them integrate their school learning into the way they communicate.

Here are some ways to apply your various learning to enable a better presentation:

1. Package your knowledge into digestible format for your audience. Use little chunks of points, instead of trying to explain an overly complicated scientific process.

2. Make use of new words in your language construction. If its useful and relevant, use it. However, do take care that it is not a jargon that end up confusing people.

3. Add fun, humor and comedy to dry textbooks materials. It always helps to lighten the mood and opens the mind.

Remember, never let knowledge be mere dry information. Sprinkle them with creativity and be willing to experiment. Then your presentation becomes so much easier to understand and receptive.

Let’s Excel Beyond Excellence!

It’s Really About Living Your Legacy!

January 20, 2008

Under the Toastmasters International annual schedule of events, every Division is to organize Club Officers’ Trainings for the Executive Committee members for the Toastmasters Club under their Division. Yesterday was the Division S Club Officer’s Training. A lot of Executive Committee turned out in force. The training was hosted at AIA Changi Toastmasters’ meeting rooms. And if you don’t know by now, there is always a buzz of excitement and a sense of exhilaration whenever Toastmasters gather.

Leadership training, in my opinion, is extremely important. The quality and know-how of the leaders will direct affect the success or failure of the entire Club. You can’t be too slack and casual in selecting leaders. They matter.

When the management and leadership of any organization are capable, efficient and effective, they leave a positive mark. They make that difference of excellence and brilliance. They are fondly remembered for their legacy.

Being invited as a key speaker for yesterday’s training, I spoke on the topic “Live Your Legacy”. I chose the theme based on my experience and encounters over the years as Area Governor and Division Governor, as President of various organizations as well as with the leaders I have coached.

I spoke on the notion of leadership legacy because I fervently believe that a leader should strive to make a difference. Not because they have to but because they can. And to truly make a difference and leave a legacy, the leader has to first live in his own legacy. Elected as Executive Committee members, they can be the one to make their term of office special and remarkable in terms of creating long-lasting difference to the Clubs, their members and to the community at large.

Some of the major educational concepts shared included:

1. Understanding the art of including inputs and involving people along with their talents.

2. Working on getting common and united values for their organizations.

3. Appreciating the mathematics of leadership. Knowing how much more to do to get the results you want.

There was so much learning yesterday that everyone took back home something. The breakout sessions were useful as it allowed for upfront inquiries and close interaction amongst the Club Officers of similar appointments.

With all these understandings in mind, it’s about taking those steps to make a difference.

It’s ultimately about Excelling Beyond Excellence to Live Your Legacy!

Are You Really Ready For The Truth?

October 26, 2007

Sometimes the truth isn’t pretty, but it opens up your eyes.

Sometimes the truth hurts like nothing, but it cures you of your disease.

Sometimes the truth is unnecessary, but it’s interesting to know.

Sometimes the truth is tough to accept, but it makes you tougher.

Sometimes the truth is boring, but it gets you there.

Sometimes the truth is harsh, but it builds your character.

Sometimes the truth is complicated, but it makes you reflect.

Sometimes the truth is simple, and it makes you wonder.

Sometimes the truth makes you depressed, but it makes you cope with challenges.

Sometimes the truth is exciting, and it adds vibrancy to your life.

Sometimes the truth isn’t the truth, but it trains you to decipher.

Sometimes the truth is better not known, but would you rather be in the dark?

Sometimes the truth is a bitter pill, or would you prefer to be ignorance.

Sometimes the truth is confusing, but it hones your thinking.

Sometimes the truth isn’t complete, but it makes you detect.

Sometimes the truth takes time, but it teaches you patience.

Sometimes the truth is unknown, but it helps you plan for it.

Sometimes the truth is insulting, but it keeps you grounded.

Sometimes the truth criticizes who you are, but it helps you to remain humble.

Sometimes the truth is never heard by you, but it helps you learn more about things.

Sometimes the truth means you have to work harder, but it means you can reach your goals faster.

Sometimes the truth comes at a cost, but it shows you not to take things for granted.

Sometimes the truth is reverse of what you know, but it teaches you not to assume everything.

Sometimes the truth poses problems, but it makes you a better person.

Sometimes the truth is tedious, but it helps you excel beyond excellence.

Are you really ready for the truth?

How To Boost and Maximize Your Brain’s Learning Capabilities?

September 22, 2007

“Your mind has been a learning machine ever since you’re born.” This was one of the messages I shared with my course participants for the last two days. In “Brain Power”, I’m so glad that all the participants took immense interest excelling in their own mental well being and life success. Well done, everyone!

To add on, here are the ways to maximize and boost your brain’s learning capabilities:

1. Get curious. And I mean really curious about everything.

2. Start to ask questions. Ask them well and ask them deep. Ask me too.

3. Be observant. Hone your powers of sight and hearing. Tune your instincts.

4. Study different perspectives. Be receptive to possible ways of looking at issues and ideas. You see what I mean?

5. Take notes. Note them down. Study them. Discuss them.

6. Test for reaction. A bit of cheekiness here. Dare you push someone to the brink of their limit? Not crossing it though. A little sort of “what happens if I do this?” and then just work on the nerve buttons. I bet you’ll learn something you’ll never forget. (Please… use some emotional intelligence here to know your limits of testing, ok?)

7. Add variety. A little bit of pepper won’t hurt. Who knows, you might like it. So, instead of cramping the books, get out and boogie!!!

8. Seek creativity. When variety isn’t enough, get creative. Ever worn a flowery shirt to work instead of the usual black-and-whites?

9. Have fun. Fun has the strange ability to make you want more of it. So if you have fun learning, guess what you want more of? (The irony is… it’s a no brainer!)

10. Experience freshness and refresh your life. Take a deep breath, feel the positive energy of this world. Reflect on its existence and your purpose of being here in this life. Mediation adds to your enlightenment too. Hmmm……

Remember, your mind craves for new knowledge. Never deny it the chance to grow, for its continued growth is your guarantee to excel in life. A life that lets you excel beyond excellence!

How You Can Benefit Most From Mentorship?

September 14, 2007

Just a few days ago, I was the Language Evaluator for my club, National University of Singapore Toastmasters Club. In that meeting, the Vice-President of Education, Wilson Loo, shared with the audience the mentorship program.

Thanks to Wilson, I’ll like to highlight some of the ways you can benefit from mentorship as shared by him. In addition, I’ll elaborate each point based on what I’ve discovered over the many years as a mentor to various clubs, professionals and individuals.

If you are being Mentored, or you are the “mentee”, you can benefit most by having the following attributes:

1. Being eager for challenges. Your mentors will constantly challenge you to go for greater heights and achievement. On your part, you need to provide that eagerness and enthusiasm to make it work.

2. Being receptive. While some of the advice may be bitter pills to swallow, those frankness are exactly what you need from your mentor. Hence, it’s wiser to be receptive than being repulsive to different opinions.

3. Being open to ideas. An extension of the above, you want to be more open to the ideas and practical advice your mentor is sharing. By being open to ideas, I am also referring to the ability to not just listen, but to act upon it.

4. Being loyal. Loyalty is an extremely rare trait in modern days. A pure reflection of integrity. An indication of character trustworthiness. Never let out confidential information that is passed between your mentor and you. Keep your promises intact and fulfilled. Share with your mentor confidently. Get your mentor involved in ideas or learnings you might have so that he or she can work in closer partnership with you.

Mentorship is truly a relationship. And relationship needs to be built over time, with loyalty, integrity and trust. So, remember to L.I.T. up your relationship.

5. Being grateful. It’s often better having a mentor than to have no one to turn to. Your mentor will drastically shorten your learning curve and help you arrive at your goals much more sooner. While most mentors don’t expect it, a simple appreciation will brighten his or her day.

Furthermore, your act of gratefulness makes your mentor more motivated and determined to work with you for your success. Being grateful goes a long, long way. After all, your mentor is committing a portion of his or her precious time to help you grow. Never ever take your mentor for granted.

To add on, I’ll include the following:

6. Being proactive. Instead of waiting for your mentor to contact you, give him or her a call first. Following which, dropping your mentor an email or sms to introduce yourself and your goals will be most appropriate and courteous. Learn to seek your mentor for advice instead of having him or her to “hunt you down” and asks about you.

7. Being responsible personally. While mentors do nurture you, they are by no means your full-time nanny. You should not rely on your mentor to do everything for you or tell you everything. Further to that, should things not happen the way you expect, take personal responsibility first to self-examine instead of instantly blaming someone else. After all, you are the one who acted on them. And when things go well, be grateful and thankful for your mentor.

As you might also understand, mentorship is actually a two way process. Feedback and responses are given back and forth. Hence, in the process of mentoring, even the mentors can gained from the program itself.

How then can you benefit if you are the Mentor? Well, you get to:

1. Learn from your mentees.

2. You become more productive and create more meaning for life.

3. You can help others to help themselves.

4. You’ll receive recognition for your commitment and dedication as a mentor.

Mentorship is definitely a system and program designed to help both of you improve yourself, no matter what your competency is. It’s benefits are gained most by those who truly desire to further excel in life.

As you embark on the mentorship program, here’s wishing you the very best on the journey to excel beyond excellence!