Archive for the ‘Perspectives’ category

When The Boss Speaks: How Should You, The Management, Make A Speech So Your Staffs Will Listen. (7 Proven Pointers To Guide You Through)

November 22, 2008

As long as you are holding the managerial position, you will eventually find yourself having to give talks to your staffs. By default of the fact that you are a manger or a leader, you have to deal with people. Whenever it comes to working with others, relationships, emotions, opinions come into the picture. You cannot avoid this. It’s all part of the art of working together.

Whenever I coach the managers and top executives individually or in a group, I help them to better craft their speeches to further appeal to their staffs. I call this “Leadership and Management Talk”. After all, the power of public speaking by leaders can never be discounted. They should never be taken lightly at all.

Think of how the US President-elect Barack Obama triumphed in the recent Presidential Election and won the massive numbers of voters over with his power of eloquence, thrilling and inspiring the audience in the process.

Should you work on these forms of leadership talk, I’m sure you will benefit greatly as a result. It will absolutely augur well for you as a manager, a leader, or both.

Therefore when you, the boss, speak, consider the following pointers:

1. The speech is really about them. When your staffs are willing to work well as a result of your speech, then can the company take off.

2. Keep your points smooth and flowing. Make it easy to listen to, absorb and understand what you want them to know.

3. Avoid mixing up the issues and over interfacing them with multiple layers of problematic discussions. Focus on one point at a time, please.

4. In your speech, let them know that you do care for their wellbeing, really. And show full sincerity.

5. Raise examples from their own job situations, instead of asking them to understand yours. People usually see from their own points, not others.

6. Include an avenue where they can see or air their views with you. Remember, outlet, outlet, outlet. People need a channel for let go and to give out emotional concerns.

7. Conclude with an uplifting note. Every staff in his company wants to know that the future of the company is secure, hence so is his job. Even if you have to let some of them go, show them another better future.

(Source: wekie.com)

How You Can Suavely And Smoothly Network With Flair

November 21, 2008

Throughout the first few days of this week, I’ve been conducting the trainings for a few organizations and institutions. Coincidentally, they all happened to be networking related seminars. One was “Network And Communicate Your Way To Success”, while the other was “Network Your Way to Success”. However since the participants will be using these skills for different focuses, hence I customized the content to their relevance. After all, what use is a skill if it can’t be properly applied in the right context?

What was really fun about these trainings was that it involves plenty of interactions and practice. The participants also got into a glimpse of Human Behavioral Psychology, an exploration into how human beings act and react in social settings and encounters.

After all, we are all social creatures. None of us can avoid not being influenced by others. Hence networks are formed no matter you want or not. The key question is: how then do you network positively and with flair?

Here are some tips that will surely help you along in your interaction, making them suave and smooth:

1. Be willing to approach others to break the ice.

2. Be purposeful in your words and consider how your words affect others.

3. Be paying attention to what others are telling you.

4. Be tactful and diplomatic with your comments and replies.

5. Be in contact by following up with them.

(Source: wekie.com)

The 5 Key Dynamics You Must Pay Attention To When You Communicate And Solve Problems With Your Team

November 17, 2008

A quick check with my schedule indicated that the past few days were absolutely packed with various trainings. The pace of living a life as a public speaker, trainer and consultant has picked up tremendously over the years. To me, this is somewhat a sign of the growing need and recognition for Professional Excellence trainings, speaking engagements and personal consultations as well as an increase in the participants’ willingness to upgrade themselves.

No longer is it possible to just be contented with fundamental technical skills, the soft skills aspects are now the essentials. It’s not just the norm, but it’s so necessary that even companies are demanding that their staffs know how to build better relationships with quality communication. This is even more so when problems abound at work, and, to a fair degree, exist in their personal lives.

Hence just 2 days ago, on Saturday, I completed Day 2 of the “Communication and Problem Solving for Leaders” training. In this customized in-house workshop for that multi-national cooperation, I explored with the leader-participations the range of key dynamics in leading people via effective communication, resulting in better ways to solve work problems and issues.

I also made sure that these learning points were easy and quick to apply with fast results. When the participants gave their input, I was highly delighted when they integrated the communication concepts into their demonstrations.

Taking it further, some of the key dynamics that you must pay attention to whenever you are communicating with your team to solve problems include:

1. The Agreement on the values and ultimate outcome or objectives of the project.

2. The Acceptance of the ground rules during the exploration of the issues and the discussion of the problems.

3. The Understanding of the flow of the problem solving model and process.

4. The Willingness to suspend personal biasness and let go of the limitations in perceptions.

5. The Intention to cooperate with each other in working towards resolving the problems.

(Source: wekie.com)

How To Integrate Leadership Communication Into Your Interaction With People

November 9, 2008

I completed the first segment of the training yesterday with a sense of satisfaction. Although it was Saturday, I was glad the participant-leaders were able to be dedicating their time to better themselves. After all, this course “Communication and Problem Solving for Leaders” was specifically customized for them.

We had a fair bit of in-depth discussion on what it meant for a leader to communicate. I call this “Leadership Communication”. The participants understood that the manners and style of communication were also very much affected by the leader’s personality. Hence, I was pleased when the leaders were able to integrate the various concepts into their practice.

When we explored the concepts of leadership communication, we also derived various ways of displaying them at work.

Here are some of them:

1. Understand how your staffs prefer to interact and communicate.

2. Discuss with them your corporate goals with values and how you are going to lead them to fulfill these objectives.

3. Seek to inspire them by communicating trust in their capabilities.

4. Remember that one key element of communication is listening, active listening.

5. Let your staff know that you understand them by communicating with empathy and your willingness to adopt possible, workable ideas.

(Source: wekie.com)

Unveiling The 5 Secrets To Become The Winning Debating Team

November 7, 2008

Over the past 2 days, I had been intensively and diligently conducting multiple runs of training for the participants of the Debating Skills group. The training program and contents were fully packed due the highly informative and technical nature of debates. More than half of them were interesting in venturing into competitive debating.

Whenever I coach and work with competitive teams in debates, I would study the dynamics of them working together as a team. After all, should they win the debate, it’s often the collective effort of every team member.

Through the practices, we further explored how teams win debates. I’ve also shared with them some of the secrets behind winning debates as a team:

1. Work intensively on creating a cohesive debate team.

2. Study your opposing team and notice the “cracks” within their team.

3. Refine the motion in your favor to limit the influence of your opposing team.

4. Make use of incoherent arguments to dislodge their motions.

5. Win the audience over with your sound analysis and emotional appeals.

(Source: wekie.com)

Top 10 Reasons Why Your Brain “Malfunctions” Whenever You Need It To Work Most

November 3, 2008

You’ve been through this before. It was crunch time. Your future depended on it. Your happiness came down to this crucial moment. The turning point of your life beckoned. It’s make it or break it time, do or die…

Yet as you cleared your throat to speak, nothing came out. It’s not that you’ve lost your ability to articulate. But your mind just went blank. Nothing came out of your mouth. Try as you might, your brain simply refused to conjure up the next piece of sensible information. It went on strike, right on the dot.

And it couldn’t pick a better time; especially when you are attempting that 10-points examination question to graduate, bracing yourself for that love confession sentence which you’re dying to utter, and of course, the moments of awkward public speech silence. It was still on strike.

Yes, your brain left you to hang… high and dry.

And here’s why your precious brain decides to leave for a short tea-break or ‘vacation’ whenever you need it to report for work:

1. You don’t understand or know your own natural biorhythm. I call this your PPPs, “Peak Performance Period”.

2. You’ve yet to learn how to focus on what motivates. As a result you give in to distractions, internally and environmentally.

3. Your own physical body does not acquire the sufficient or suitable nutrition to keep your brain working healthily.

4. You don’t have the right motivation and driving desire to propel yourself.

5. The lack of energy and rest makes us too tired for intensive mental work.

6. You got overwhelmed by the tasks and challenges that face you. You felt too ‘microscopically and atomically small’ for such a gigantic glorious mission that might change the history of mankind and the surface of the earth.

7. Anxiety, worry, frustrations, fear took over your mind and imagination instead of you being relaxed. The stress you experienced made your mind went ‘blank’

8. It’s the result of poor thinking and working habits you’ve, intentionally or un-wittedly, adopted over the years.

9. You have yet to master your mind to a reasonable, applicable level. The techniques of mind mastery and brain power continue to lie undiscovered for you.

10. You’ve never “wanted it to work” in the first place. You saw the act as a need and as an obligation instead of an all-inspiring purpose. Hence it’s because of your attitude towards the work.

(Source: wekie.com)

How Young People Can Be Set On The Path To Public Speaking Success

November 2, 2008

Many students are starting to realize the importance of public speaking and being able to communicate effectively. I’ve been training in different schools and individual students over the years in subjects such as these. The consistent sign I notice is the awareness and the discovery on the benefits that public speaking can bring to themselves.

As I coached and guided my students during Speech Coaching last night, I could notice how serious they were in wanting to become better in the art of oratorical speaking. The firm determination to better their speeches made me want to contribute even more, share with them a lot deeper in mastering public speaking.

For those who are interested unto the road of speaking success, here are some recommendations:

1. Seek understanding and support from your loved ones, especially your parents.

2. Join a public speaking training or a special interest program like The Toastmasters or The Gavel Clubs.

3. Seek out a personal mentor who can massively shorten your learning curve.

4. Listen and learn from the more experienced speakers often.

5. Find opportunities to speak regularly. It’s a skill you must hone consistently, never something acquired overnight. Nothing beats practice. You can’t replace correct practice.

(Source: wekie.com)

5 Relevant Reframes To Help You Reframe Your Problems

November 1, 2008

One of the most common encounters I have in my trainings is that I get asked with regard to how to solve problems. And these problems placed before me range from work-place issues, career conflicts, personal motivation blockages, social and romantic relationship queries, marital concerns, life threatening obstacles and the likes. It’s always refreshing and an useful brain exercise in quick thinking to guide them in reframing these problems.

Yesterday’s training “Reframing Problems Into Opportunities” dealt specifically with resolving problems itself. The participants opened up to share and we take another look into how problems can be perceived differently. Lots of interesting cases were thrown up, examined, diagnosed and possible future were presented to them. It was most mentally stimulating indeed.

Hence, here are some of the relevant reframes we discussed. When employed, they will enable you to better reframe your problems.

1. Everything you read, encounter and experience is an attempt at reframing the problems in your life.

2. See them as issues and situations, rather than as problems.

3. Understand that for every issue, there are at least 2 sides of the coins.

4. You can choose, if you choose to. Therefore, choose to choose first.

5. The key lies in the solutions you have, not the problems you are having.

(Just a quick point to add: If the problems in your life get too overwhelming or unbearable, please get a coach or mentor now. Talk to him or her immediately. Time is of the essence.)

(Source: wekie.com)

3 Crucial Questions To Ask Yourself Before You Use Any Powerpoint Slides In Your Presentation

October 29, 2008

I was impressed when The National University of Singapore Toastmasters Club initiated a discussion group last night to talk about issues regarding public speaking. A substantial number of people turned up for the event and participated in airing their views. This shows that our members do take ardent interest in the act of continuous improvement and learning.

As we know, there were way too many questions to answer regarding giving presentation. Needless to say, that short period of time during the discussion certainly well utilized and uplifted everyone’s spirit.

One of the key topics that were being brought up, to a large extend, involved using Powerpoint slides during presentations. The participants were concerned about how the slides will impact them.

Adding on, here are the crucial questions that will help you regarding the use of slides:

1. What is the purpose of this Powerpoint slide?

2. Does the use of this aid you or distract you from your presentation?

3. What is the take-home message for the audience after viewing the slides?

Use these questions to further streamline between to use slides ot not, as well as how to use them suitably. This will sure make your presentation sparkle.

(Source: wekie.com)

5 Useful And Proven Ways To Start The Next Round Of Your Negotiations Excellently

October 26, 2008

After a few days of heavily packed seminar sessions, I’m updating this blog again. However, the next round of super intensive training is just about to come up soon. Nonetheless, I know that my life is just about to get even more exciting and the ride has just become more sensational. *Wink 😉

I was pleased that the participants remembered what I taught them a week ago. This particular run of “Effective Negotiation Skills” training was slightly different from the usual in the sense that it had a one week break. Both sessions were conducted on Saturdays, full day. Hence, with the one week break, participants were requested to review and practice their skills. I glad they had displayed how to apply the negotiation skills and strategies taught in my training.

And since negotiation can, from time to time, take more than one meeting; it becomes imperative that we understand how to restart the negotiation talks effectively and excellently.

Here are some proven ways you can begin your next round impressively:

1. Rebuild the rapport.

2. Review the previous agreement with tact and diplomacy.

3. Attribute credits to your counterparts when credits are due.

4. Start the session with sincerity.

5. Promote the sharing of long term views for mutual benefits.

(Source: wekie.com)